Customised call routing for exceptional customer service.
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A virtual receptionist provides callers with a list of options and prompts callers to select from a preconfigured menu based on business working hours, outside business hours, holidays and other scheduling impacting scenarios and routes calls accordingly.
Key features
Set your virtual receptionist options for daytime, lunch breaks and after- hours calling. Preconfigure holidays and custom events as recurring monthly or yearly.
Easily prioritise schedules and share settings between schedules so your business is always equipped to address calls anytime.
Ensure employees and organisations never miss a call using a sophisticated call management system that is highly intuitive and alleviates burden on IT.
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